JSAT.tv
7 Sep 2010
Dream Box Customer Support PDF
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Please be aware there are no more DM500 set top boxes (but we continue to support them of course). Dream Multi Media GMBh stopped making them and the ones purchased in Thailand now, are of course totally clones but they seem to work well in most cases.

- The Wikipedia for your DM box

For all DM models complete with all the how to do is i.e stream your TV to your PC, watching movies on the DM box and so much more
DM500  DM600  DM7000  DM7020  DM800 DM8000 

Internet Issues

My PC is working fine but my DM box is not working, what's up? 
Look here to see how to troubleshoot your box and save on a Call Out.
 

- I have internet on my DM box but no pictures what to do?

Click here to see a quick fix.

- Astro Channel Changes
How to get ESPN and the other channels back in your bouquet / channel lists after the changes they made

- DSTV alternatives / suggestions
What options do I have after the end of MAY10 when DSTV stops? Learn more here.
 

Free Upgrades

For your DM500 boxes (only), a free upgrade of the Operating System software including the new multi-media tools
 
- Got a problem with your system?
You can use teamviewer, see below and we will look at it for you from remote and in most cases get it working for you within a few minutes. Call us on 02.714.3551 to schedule a time. Make sure you have downloaded and have teamviewer installed first before you call as we need your user ID and password, and also please check the IP address of your Dreambox so we can log in to it.

Got a question? 
Then use the chat with JSAT TV option on the right hand side of this page, as we are here to help where we can.

Remote Support

If you need remote support simply download and install teamviewer from here and we will provide you with remote support, but of course you need to call us and make sure there is someone here to help you.

Stream your DM box to your PC or notebook

1. HowTo use the web interface built into your satellite box
2. HowTo stream your satellite box to your PC to watch TV on the PC
3. HowTo use the movieplayer - play PC based movies on the TV

As per our email to all our customers on the 16FEB10, DSTV will cease tranmissions at the end of MAY10 on the Intelsat 7/10 satellite. 

If you have purchased a system from another supplier and require help with your system, then by all means please feel free to contact JSAT.tv as we are more than happy to support you and your DM system (within our coverage area). Simply email us the Call Out form or bring your set top box here for repair / reflashing / set up / rescan etc.  For forum readers, ever wondered why you see no bad posts about these DM systems provided by JSAT.tv?


 
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